MTN Mobile Money Limited CEO, Shaibu Haruna, has reaffirmed his
company's dedication to fostering a collaborative environment that promotes
digital and financial inclusion for all.
“We will
work collaboratively with governments, regulators, businesses, FinTechs, the
media among others to create an enabling environment that supports digital and
financial inclusion for all.”
At
the 2024 MoMo Fintech Stakeholder Forum, which marks 15 years of progressive
financial and digital inclusion in Ghana, Shaibu Haruna outlined ambitious
plans to enhance financial literacy, broaden access to digital tools, and
ensure that these services are inclusive and accessible to all Ghanaians.
During
his address, he disclosed MTN Mobile Money Limited's vision for the future,
which centres on empowering communities by expanding access to financial and
digital services, highlighting the importance of innovation, collaboration, and
sustained investment in building a resilient and inclusive digital financial
ecosystem that caters to the diverse needs of Ghana's population.
Reflecting
on the past 15 years, Mr. Haruna noted the transformative impact of MTN Mobile
Money on millions of lives, its significant contribution to Ghana's
socioeconomic development, and its role in creating thousands of job
opportunities. He expressed deep gratitude to the various stakeholders for
their continued support and partnership, which have been instrumental in
advancing the company's mission of bringing essential digital and financial
services to customers across the nation.
The
forum, themed "Empowering Communities – Celebrating 15 Years of
Progressive Financial & Digital Inclusion," also featured a
panel discussion that brought together key industry leaders. The panel included
Kwame Oppong, Director of Fintech & Innovation at the Bank of Ghana;
Gillian Darko, Chief of Staff and Director of Strategy at Yellow Card; Ebow
Anamuah-Mensah, CTO of IT Consortium; Priscilla Hazel, Group Head of Commercial
at Nsano; and Martha Acquaye, Head of Digital and Inclusive Banking at Cal
Bank.
The
panellists shared valuable insights on the future of fintech in Ghana, stressing
the need to invest more in customer education to build and maintain trust in
fintech operations. They also indicated the importance of reducing data costs
and providing access to customer behavioural data to enhance service delivery.
The
discussion concluded with a consensus that the fight against fraud is a
collective obligation, requiring concerted efforts from all stakeholders to
protect customers and ensure the integrity of the digital financial ecosystem.
By:
Nana Appiah Acquaye