Vodacom transitions from telco to techco to build an organization for the future

Date: 2022-09-26
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South Africa’s leading mobile network operator by market share, Vodacom, said its transition from a traditional telecommunication company to a Technology Company aims to build an organization for the future, underpinned by digital innovation and agility.

The Managing Director of Vodacom South Africa, Sitho Mdlalose, who disclosed this during a speech at the Credit Guarantee Insurance Corporation of Africa Limited Spring Conference 2022, on the theme: “The Resurgence,” explained that the move is necessitated by the evolving nature of the telecom space, where telecom players around the world are repositioning themselves to focus on new, value-added revenue sources that leverage their large user bases.

“The drive to connect the unconnected, especially across emerging markets, is going to be a dominant feature, with innovation being a key driver,” he stressed.

Leading the telecom industry with a 45.77 million subscriber base representing a 42 percent market share as of December 31st, 2021, Vodacom Group believes its evolution from a TelCo to a data-driven TechCo is well on track.

In its recent Integrated Report 2022, Vodacom Group Chief Executive Officer Shameel Aziz noted that through its multi-product strategy – called the system of advantage – Vodacom deliver diversified, differentiated offerings through three primary strategic ambitions and ten drivers of success to create sustainable value.

“To maintain our position as a leading pan-African TechCo, we continue to enhance our Big Data capabilities. We already leverage Big Data to drive personalization and nano-sized products at scale. In South Africa, we complete 5 million Airtime Advance transactions a day. We see Big Data as the engine that powers our digital ecosystem and will accelerate our capabilities across CVM, loyalty, and financial services,” he said.

By: Kanto Okanta

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