Egypt moves to expand Government Services Card as ministries strengthen digital integration
Date: 2026-08-11
By: Nana Appiah Acquaye
Egypt’s Ministry of
Communications and Information Technology (MCIT) and the Ministry of Supply and
Internal Trade are advancing work on the Government Services Card system as
part of efforts to accelerate digital transformation and improve access to public
services.
Minister of Supply and
Internal Trade Sherif Farouk and Minister of Communications and Information
Technology Raafat Hendy met to review progress on the system, focusing on its
technical and operational development, data integration and plans to expand the
services available through the platform.
The discussions examined
mechanisms for integrating and sharing data among participating government
entities and how existing digital infrastructure and government databases can
be leveraged to improve operational efficiency and the quality of services delivered
to citizens.
The Government Services Card
is intended to provide citizens with access to multiple government services
through a single secure digital channel. The system is designed to simplify
administrative procedures, reduce the time and effort required to access services
and improve the overall user experience.
Farouk said the development
of the system represents an important step in the Ministry of Supply’s efforts
to modernise the food subsidy system and use digital technologies to improve
service delivery.
He said the integration of
food subsidy services into the Government Services Card could enhance the
accuracy and efficiency of subsidy administration while making it easier for
beneficiaries to access their entitlements.
The Ministry of Supply is
working with MCIT and other relevant entities to develop the technical and
operational framework for delivering food subsidy services through the card.
The ministry also plans to use integrated databases and digital infrastructure
to improve subsidy delivery and service quality.
Additional subsidised
services could be introduced through the system as implementation progresses,
subject to maintaining operational efficiency and sustainable service delivery.
Hendy said the Government
Services Card forms part of Egypt’s efforts to establish an integrated digital
public services ecosystem.
He stressed the importance
of strengthening coordination among the institutions involved and making
effective use of digital infrastructure and government databases to facilitate
access to services and improve government performance.
The two ministries agreed to
maintain technical and operational coordination among their respective teams
and other relevant entities as implementation continues.
The coordination will focus
on database integration, operational efficiency and the gradual expansion of
services available through the system.
The initiative is expected
to strengthen Egypt’s digital public service infrastructure while providing
citizens with a more convenient and secure means of accessing government
services.
