MobileMoney
Limited (MML) operators of (MTN MoMo) has partnered with the Electricity
Company of Ghana (ECG) and Hubtel, an eCommerce platform to provide enhanced
bill payment solutions to customers. The partnership will provide customers the
ease and convenience of paying electricity bills. With an active MoMo account
and ECG account number, customers can instantly pay for their bills.
The
partnership forms part of ECG’s Power Enhancement Project that aims to improve
customer service experience, revenue generation, service uptime and transaction
visibility through online bill payments and meter top-ups for both prepaid and
post-paid customers. The enhanced ECG solution is currently spearheaded and
powered by Hubtel on behalf of ECG to help improve service delivery to
customers.
Speaking
on the partnership, CEO of MobileMoney Limited, Shaibu Haruna, underscored the
need for collaboration. He said, “For us
at MobileMoney Limited, this partnership with ECG and Hubtel further cements
our commitment to fostering and strengthening collaborations with industry
players and other institutions as we work collectively towards leading digital
solutions for Ghanaians and across the rest of the African continent. This
partnership comes at a time that MML is working to address barriers to digital
payment adoption across the country.”
“Through this service, MTN MoMo Customers
and ECG Customers will be able to conveniently make their bill payments with
ease and convenience. We cannot deny the significant impact MoMo has had on
Ghana’s payment landscape and socio-economic growth. With this service, we
believe we will be able to improve service delivery and enhance customer
experience,” he added.
The
service will be deployed first on the MoMo USSD channel and subsequently made
available on other MoMo channels. In line with this, MTN will provide the
required MTN customer support channels.