The Minister of Post and
Telecommunications of Algeria, Sid Ali Zerrouki has led a critical orientation
meeting in Algiers aimed at enhancing postal and telecommunications services to
meet the needs and aspirations of citizens. The gathering brought together a
wide array of local and central stakeholders, including provincial directors of
post and telecommunications, Algeria Telecom executives, directors of state
postal units, and representatives from central administration and sector
institutions.
The meeting centered on
three key themes designed to prioritize citizen satisfaction and address the
evolving demands of the digital era. The Minister noted the importance of
ensuring the continuity and reliability of postal services by intensifying
inspection visits and maintaining the readiness of automated cash counters.
Timely implementation of postal projects and their immediate operationalization
upon completion were highlighted as vital steps to improve service delivery.
Furthermore, there was a call to actively listen to and resolve citizens'
concerns to build trust and enhance user satisfaction.
To modernize Algeria’s
communication networks, the meeting prioritized the accelerated deployment of
fiber optics. This measure is aimed at ensuring consistent telephone and
Internet services, particularly in underserved areas. Improving fixed and
mobile network coverage, especially in emerging urban hubs, was also a key
focus. Rapid response to public institutions’ requests for fiber optic
connections was highlighted as a necessary step to support Algeria’s digital
transformation journey.
Minister Zerrouki expressed
that the meeting was an opportunity for open dialogue, enabling local
executives to voice their challenges and propose practical solutions, and reaffirmed
that the citizen remains the priority and all efforts will be directed towards
improving the quality of daily life through better postal and
telecommunications services.
By: Nana Appiah Acquaye
