Egypt expands digital services with new post offices and healthcare tech in Qalyubia

Date: 2025-04-14
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Egypt’s Minister of Communications and Information Technology, Dr. Amr Talaat, has concluded an inspection tour of newly upgraded facilities in Qalyubia Governorate. The visit highlighted major infrastructure developments including two modernized post offices and an advanced remote diagnosis healthcare system serving thousands of citizens. 

The Minister inaugurated the Kafr Shukr Main and Kafr Abu Gomaa post offices, now equipped with digital service kiosks, ATMs, and POS machines to deliver integrated government, financial, and postal services. These openings form part of a nationwide postal service upgrade, with Qalyubia's 215 offices now providing pension disbursements, money transfers, and Digital Egypt e-services. 

National Postal Authority Chairperson Dalia El-Baz confirmed the expansion extends beyond Cairo, stating "We're delivering equal service quality across all governorates to ensure citizen convenience." The developments align with Egypt Post's strategy to transform branches into multifunctional service hubs. 

At Banha 2 Central Customer Service Center, officials reviewed operations serving 130,000 telecom subscribers. The facility, one of 23 in Qalyubia, offers comprehensive support including internet troubleshooting, mobile wallet services, and real estate registration – handling 18,333 monthly transactions. 

The delegation also inspected Qalyubia's remote diagnosis network, now comprising 10 units that have served 8,000 local patients. Part of a national telemedicine initiative launched in 2022, these facilities connect rural patients with specialists via digital platforms, eliminating unnecessary travel while training local healthcare providers. 

The tour included signing a new MoU for citizen digital skills development in Qalyubia, reinforcing inter-ministerial cooperation on Egypt's digital transformation goals. Minister Talaat emphasized these projects demonstrate "how technology can bridge service gaps between urban and rural communities while building sustainable digital infrastructure." 

By:  Nana Appiah Acquaye

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