MTN Cameroon honored for excellence in customer relationship management
Date: 2026-03-15
By: Robert Kwaku Annor
MTN Cameroon has been recognized as the Best Company in Customer Relationship Management at the 10th edition of the FOCACO Awards, organized by the Cameroonian Consumers Foundation. The award was received by Marie-Rose Daya Tchangoum, General Manager of Customer Experience and Services, highlighting the company’s commitment to delivering exceptional service.
This
recognition reflects MTN Cameroon’s focus on its Y'ello Experience Culture,
emphasizing “unreasonable hospitality” and going beyond expectations to provide
meaningful and memorable experiences for every customer.
The
company credited its teams’ dedication and the continued trust of its customers
for making this achievement possible.
