Senegal moves to formalize delivery sector through postal reform initiative

By:  Nana Appiah Acquaye

The Ministry of Communication, Telecommunications and Digital Affairs has held a consultation workshop aimed at strengthening the role of the postal sector in organizing and formalizing parcel and goods delivery services.

The meeting, chaired by the ministry’s Secretary General, was organised in collaboration with the Ministry of Land and Air Transport and brought together representatives from the Road Traffic Directorate, delivery service associations, La Poste Group, the national regulator and consumer associations.

Participants noted that the delivery sector has experienced significant growth, driven largely by the expansion of e-commerce and evolving consumer habits. The shift has created new economic opportunities while also generating employment prospects, particularly for young people.

During the discussions, stakeholders emphasized the need to gradually structure the rapidly growing sector in order to improve service quality, strengthen coordination among operators and better support professionals working in the industry.

Officials highlighted that the postal sector, through La Poste, is expected to play a key role in organizing last-mile logistics by leveraging its operational experience, nationwide network and public service mandate.

The workshop resulted in several measures, including the establishment of a digital platform for the registration of delivery personnel, the creation of a monitoring committee to oversee the implementation of recommendations and the development of an operational roadmap for 2026.

Authorities said the initiative reflects the government’s commitment to revitalizing postal services, modernizing distribution logistics and building a more structured and efficient delivery ecosystem that benefits consumers, businesses and youth employment.