MTN Ghana SMEs Month: OLEA Insurance embraces digital solutions to enhance customer experience

Date: 2024-07-08
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In a move to transmute the insurance sector in Ghana, OLEA Insurance is leveraging digital tools to provide seamless services to its clients. This innovative approach is made possible through MTN Ghana's SMEs month initiative, which champions the use of digital solutions for Small and Medium-sized Enterprises (SMEs) in the country.

According to Stephen Kwarteng Yeboah, Managing Director of OLEA Insurance, "We have a platform that enables us to get in touch with hospitals and sell policies to them. We're also partnering with tech firms to sell retail products online and developing a TPA health insurance scheme for companies to participate in. Our goal is to provide convenient and accessible services to our clients, and digital solutions are key to achieving this goal."

By adopting digital solutions, OLEA Insurance aims to enhance customer experience, increase efficiency, and reduce costs. The firm is committed to providing tailored packages for SMEs and supporting them with the necessary technical support to buy the right policies.

"As brokers, we are able to explain things to SMEs very well, get them policies that they can actually claim. We understand that standard policies may not be suitable for SMEs, so we're offering customized packages to meet their needs," Mr. Yeboah explained.

MTN's SMEs month initiative has played a significant role in supporting OLEA Insurance's digital transformation journey. The initiative provides SMEs with the necessary tools and resources to adopt digital solutions, promoting their growth and competitiveness.

OLEA Insurance's embrace of digital solutions marks a new era for the insurance sector in Ghana. The firm's innovative approach is expected to inspire other industry players to follow suit, driving the sector's growth and development.

"We believe that our partnership with MTN Ghana will enable us to reach more SMEs and provide them with the necessary support to grow their businesses," he said.

With this partnership, OLEA Insurance is poised to revolutionize the insurance sector in Ghana, making it easier for SMEs to access insurance services and protect their businesses.

By:  Nana Appiah Acquaye

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