MTN Cameroon receives quality of service control visit from telecommunications regulatory agency
Date: 2024-09-25
The
Telecommunications Regulatory Agency (ART) has conducted a quality-of-service
control visit to MTN Cameroon, led by CEO Pr. Philemeon P Zoo Zame. Mitwa
Kaemba Ng'ambi, CEO of MTN Cameroon, accompanied by the company's Executive
Committee, welcomed the delegation.
The visit aimed to assess MTN's commitments, starting with a working session to review progress. The team then visited MTN's state-of-the-art operations center, which enables real-time network monitoring and service quality evaluation.
To gain a
deeper understanding of urban telecommunications realities, the ART and MTN
Cameroon teams conducted site visits. This firsthand experience will inform
MTN's service improvement efforts.
The control
visit concluded with the DG of ART encouraging MTN Cameroon to continue
investing in urban and rural areas. This collaboration demonstrates the
government's commitment to ensuring high-quality telecommunications services
across Cameroon.
By: Nana Appiah Acquaye
