Kenya’s Communications Authority suspends Telegram services amid national exam concerns

Date: 2024-11-08
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The Communications Authority of Kenya (CA) has directed mobile network operators to temporarily suspend the Telegram messaging platform, citing concerns over its misuse during the ongoing national exams. This decision comes after various government agencies reached out to the CA, reporting that certain Telegram forums were compromising the integrity of the Kenya Certificate of Secondary Education (KCSE) examinations.

In a formal letter dated October 31, 2024, the Director General of the Communications Authority, David Mutonyi expressed disappointment over Telegram Inc.’s non-responsiveness to previous requests to address misuse concerns. The CA noted that other social media platforms operating in Kenya have proactively taken steps to curb similar misuse. However, Telegram’s alleged non-compliance and continued hosting of channels that breach national laws and data privacy principles have led to this unprecedented suspension.

The suspension is set to be enforced during key exam hours, specifically between 7:00 a.m. and 10:00 a.m., and from 1:00 p.m. to 4:00 p.m., from Monday to Friday, up until November 22, 2024. The authority has directed all mobile network operators, including Safaricom, Airtel, Telkom Kenya, and Jamii Telecommunications, to implement this directive, ensuring that the platform is inaccessible during the designated times.

The CA reiterated its commitment to protecting the integrity of the national exams and urged operators to comply fully.

By:  Nana Appiah Acquaye

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