Meta faces global backlash over decision to replace fact-checkers with community notes

Date: 2025-01-14
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Meta’s recent decision to eliminate professional fact-checkers and replace them with community notes has sparked global criticism from users and organizations, who see the move as a potential gateway to misinformation and societal harm. Meta CEO Mark Zuckerberg announced the policy shift last week, citing concerns over perceived political bias among fact-checkers and their alleged erosion of public trust.

While Meta frames this change as a step toward promoting free expression, critics argue that it signals a retreat from accountability and opens the door to unchecked misinformation.

The Campaign on Digital Ethics (CODE), a South African non-profit advocating for equitable digital practices, has condemned Meta’s decision as a “reckless gamble” with free speech. In a strongly worded statement, CODE warned that the removal of professional oversight would exacerbate global misinformation crises.

“Poor content moderation has already caused real-world harm, including election interference in the U.S. and Brazil, violence against the Rohingya and Tigrayan communities, and the spread of conspiracies during the COVID-19 pandemic,” said CODE. “Replacing fact-checkers with community notes risks triggering even greater societal divisions and harming vulnerable communities on a global scale.”

CODE argues that Meta’s justification—presented as a commitment to free expression—is disingenuous, masking an effort to cut costs and prioritize profits over public safety. The organization believes the move sacrifices the integrity of the information ecosystem, creating a fertile ground for misinformation, particularly in countries like South Africa, where political tensions and historical inequalities make unregulated online discourse especially dangerous.

“By dismantling safeguards and replacing them with flawed systems, Meta is not democratising truth − it is weaponising misinformation,” said Kavisha Pillay, executive director of CODE.

CODE has called on the South African government to develop robust regulatory frameworks, similar to the European Union’s Digital Services Act, to hold tech companies accountable for the content they host. The organization also urged the implementation of a nationwide digital literacy campaign to equip citizens with the tools to responsibly navigate the digital landscape.

The Ateneo Human Rights Centre (AHRC) in the Philippines has also voiced its concerns, emphasizing the relevance of fact-checking in an era dominated by AI-generated content. AHRC highlighted the risks posed to countries like the Philippines, particularly in the lead-up to elections, as the absence of professional oversight could allow disinformation to thrive unchecked.

AHRC called for vigilance among Meta users and urged collective action to combat online falsehoods.

Volker Türk, the United Nations high commissioner for human rights, weighed in on LinkedIn, cautioning against the dangers of unregulated digital spaces. “When we call efforts to create safe online spaces ‘censorship,’ we ignore the fact that unregulated space means some people are silenced—particularly those whose voices are often marginalized,” he wrote. “Allowing hatred online limits free expression and may result in real-world harms,” he added.

By:  Kanto Okanta

 

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