MTN Côte d’Ivoire reaffirms commitment to quality service and data protection in meeting with ARTCI
Date: 2025-03-13
CEO of MTN Côte d’Ivoire (MTN CI), Mitwa Kaemba Ng’ambi has engaged with Mr. Lakoun Ouattara, Director General of the Telecommunications/ICT Regulatory Authority of Côte d’Ivoire (ARTCI). The discussions centered on MTN CI’s commitment to meeting regulatory expectations, particularly in improving service quality and ensuring the protection of personal data.
During the discussion,
Mitwa Kaemba Ng’ambi reiterated MTN Côte d’Ivoire’s unwavering commitment to
delivering high-quality services to its customers. “We are fully committed
to doing everything possible to comply with the expectations and requirements
of the ARTCI,” she stated. “This includes prioritizing the improvement
of service quality and ensuring the protection of our customers’ personal
data.”
The commitment
to service quality is a cornerstone of MTN CI’s operations, as the company
continues to invest in network infrastructure and innovative solutions to
enhance customer experience. The meeting with ARTCI provided an opportunity to
discuss ongoing efforts and future plans to meet and exceed regulatory
standards.
CEO Ng’ambi
highlighted MTN CI’s proactive measures to ensure compliance with data
protection regulations. “We understand the importance of data security in
today’s digital landscape,” she said. “MTN CI is committed to
implementing robust measures to protect our customers’ personal information and
uphold their privacy.”
The meeting
also served as a platform to strengthen the collaboration between MTN CI and
ARTCI. Both parties acknowledged the importance of working together to address
challenges and seize opportunities in the telecommunications sector.
Mr. Lakoun
Ouattara, Director General of ARTCI, expressed his appreciation for MTN CI’s
commitment to regulatory compliance. “We value MTN CI’s efforts to align
with our expectations and contribute to the development of the
telecommunications sector in Côte d’Ivoire,” he said. “This
collaboration is essential for driving progress and ensuring the best outcomes
for consumers.”
By: Nana Appiah Acquaye
