Huawei has
hosted its 15th Huawei User Group Meeting (HUGM) under the theme of
"Listen - Collaborate - Develop - Improve." The conference brought
together over 400 global carriers to discuss the latest industry developments.
Huawei presented its progress in addressing the top issues raised in 2022 and
invited leading carriers to share their success stories and insights on topics
such as 5G business development and intelligent digital transformation. Through
collaborative efforts, the conference promoted future-oriented quality
improvements that will drive the industry forward.
Li Peng, Senior Vice President
of Huawei and President of the Carrier Network Business Group (CNBG), said in
his welcome speech, "Over the past
decade, Huawei has been committed to listening to our customers' feedback,
addressing their top concerns, and continuously enhancing the quality of our
products and services. By collaborating closely with our customers, we have
achieved shared success. At previous HUGMs, we have identified over 80 areas
for improvement and continuously improved network quality and customer
experience, ultimately maximizing our customers' return on investment."
At the
conference, leading global carriers such as China Mobile, Vodafone, Orange, and
China Unicom shared their best practices in 5G technology, digital
transformation applications, and their vision for the future. Huawei updated
attendees on its progress in addressing five of the top issues in 2022.
The
five issues highlighted were: energy-efficient 5G networks, improved
performance and user experience in all-optical premium private lines, enhanced
private line quality and O&M (Operations and Maintenance) capabilities
through intelligent cloud-network collaboration, intelligent automatic scaling,
and improved intelligent O&M capabilities. Huawei also collaborated with
customers to establish special teams to address critical issues, achieving a
100% issue closure rate.
In
terms of products, Huawei has integrated application innovations and developed
intelligent, simplified, and eco-friendly solutions to significantly improve
spectral and energy efficiency, thereby enhancing user experience.
Additionally, Huawei has worked with customers to maintain and restore networks
following more than 300 major events and disasters, safeguarding global
communication networks around the clock in 2022.
Li Peng noted: "Huawei is committed to working with
carriers and innovatively integrate next-generation digital technologies
represented by 5G, cloud computing, and artificial intelligence to provide
reliable and low-latency 5G/F5G networks, accelerate intelligent digital
transformation of various industries, and build an intelligent world that
provides enhanced user experience."