By: Kanto
Kai Okanta
The Nigerian Communications
Commission (NCC) has engaged major telecommunications operators and
infrastructure providers, including Airtel Nigeria, MTN Nigeria and IHS Towers,
on improving quality of service, enhancing consumer experience and safeguarding
critical telecommunications infrastructure.
The visits, led by the
Executive Commissioner for Stakeholder Management, Ms. Rimini Makama, took
place on October 21, 2026, as part of efforts to deepen regulatory engagement
and strengthen collaboration with key industry stakeholders.
According to the Commission,
the engagements reaffirm its commitment to sustained stakeholder engagement and
constructive dialogue on critical industry priorities.
Discussions focused on
improving Quality of Service (QoS), enhancing consumer experience, addressing
operational challenges, safeguarding critical telecommunications infrastructure
and promoting continued investment in network expansion.
The visits form part of the
NCC’s efforts to maintain engagement with industry stakeholders on issues
affecting telecommunications service delivery and the development of the
sector.
