MTN Uganda has unveiled the MTN Prestige loyalty program,
tailored to its high-value customers. As part of MTN’s commitment to elevating
customer experiences, the revamped loyalty program offers an array of premium
benefits that go beyond the telecom sector, extending into lifestyle,
wellbeing, and travel.
MTN Prestige members will enjoy preferential treatment at all
MTN touchpoints, along with access to exclusive offers, discounts on devices,
and priority customer support. The program also provides members with unique
products for data, voice, and roaming services, as well as the ability to earn
and redeem loyalty points for telecom and non-telecom services.
“MTN Prestige is designed to
reward our most valued customers by offering them exclusive privileges and
experiences that cater to their individual needs,” said Mackinon Kabarole, Acting
Chief Marketing Officer of MTN Uganda. “We are committed to continuously
enhancing our loyalty programs, and MTN Prestige is a testament to our drive to
create personalized experiences for our customers.”
Members of MTN Prestige will
unlock benefits such as access to lifestyle perks, including discounts on
travel, beauty, and fashion, as well as VIP invitations to selected
MTN-sponsored events. Customers will also have the option to redeem their
loyalty points for mobile money through MTN MoMoPay, making it easier to pay
for goods and services.
To join MTN Prestige, customers are required to meet a minimum
monthly spend of UGX 100,000 across MTN services for over 6 months, including
mobile money and airtime purchases. Eligible customers will be notified through
the MyMTN App, SMS, or a call from the MTN call center to opt into the program.
Alternatively, customers can dial *180# to explore exclusive bundle
propositions.
The launch of MTN Prestige
program underscores MTN’s commitment to creating shared value and fostering a
more inclusive and sustainable future by offering enhanced digital and
financial services to its customers.
“At the heart of MTN’s Ambition
2025 is our goal to lead digital and financial inclusion across Africa. The
introduction of MTN Prestige reflects our promise to deliver long-term value by
ensuring that our most loyal customers are rewarded with the very best offers
and experiences,” added Kabarole.
Customers
who are part of MTN’s loyalty program Senkyu can also transition to MTN
Prestige. MTN Uganda encourages its customers to explore the full range of MTN
Prestige benefits by subscribing via the MyMTN App or dialing *180#.
By: Kanto Okanta
