MTN
Ghana has announced the addition of a new network code 053, in addition to its
five existing codes of 024, 025, 054, 055 and 059.
Commenting
on the new network code, the Chief Sales and Distribution Officer of MTN Ghana,
Samuel Addo, said “in this digital age, it is important we ensure that everyone
is connected especially, businesses, as well as family and friends in order to
bridge the digital divide. The new network code (053) will allow MTN Ghana to
connect more people across the country and support businesses to thrive.
Customers will also get to enjoy a vast array of services including data
packages and mobile financial services”.
A statement
from MTN said SIM cards with the new set of 053 numbers will be available at
all MTN authorized sales touch points across the country.
The public
is therefore advised to take note of the new network code to the list of MTN
codes and accept them as such.
The
statement said the format for making calls with this new block of numbers
remains the same, adding, “To make calls or send SMS, customers are required to
add relevant prefix to the number being dialled e.g. 053 and the customer’s
unique number (053 2000000).”
For
international calls, customers will have to dial the country code, the relevant
prefix and customer’s unique number e.g. +233 53 2000000.
Customers
are also reminded that the official number of MTN Ghana remains 0244300000 and
as a result, they are to be wary of fraudsters and scammers who may take
advantage of the new network code to undertake fraudulent activities.
MTN is
available to interact with customers on its digital platforms: Twitter
@MTNGhana/@AskMTNGhana; Facebook: MTNGhana WhatsApp:0554300000 and 0555300000.
Customers also have the choice of using MyMTN App or Email via
customercare.GH@mtn.com