ICT Authority validates employee engagement and skills gap report
Date: 2026-05-16
By: Kanto Kai Okanta
ICT Authority Chief
Executive Officer, Jessy Maruti has officially closed the Interim Report
Validation Workshop on the Employee Engagement Survey and Skills Gap Analysis
held at The Nyeri National Polytechnic, reaffirming the institution’s
commitment to workforce development and digital transformation.
The workshop provided
management and staff with the opportunity to review the interim findings of the
report and discuss issues relating to workplace wellness, staff feedback,
professional growth, teamwork and continuous learning in enhancing service delivery
within the Authority.
Speaking during the closing
session, Maruti commended both staff and management for their openness and
active participation throughout the exercise, noting that recommendations
captured in the report would be considered for implementation.
He described employees as
one of the organisation’s greatest assets and indicated that management would
continue to strengthen internal communication, invest in capacity development,
promote diversity and inclusion, and provide the appropriate tools and working
environment for employees.
According to Maruti, the
report will play an important role in guiding the retooling of staff to equip
them with the necessary skills required to adapt to the rapidly evolving
digital work environment and improve operational effectiveness.
The engagement also reaffirmed ICT Authority’s commitment to professionalism, innovation, ethical conduct, employee wellbeing and fostering a collaborative culture that supports the Authority’s mandate and Kenya’s broader digital transformation agenda.
During the visit, Maruti,
accompanied by directors attending the workshop, paid a courtesy call on Chief
Principal Rachel Kimani, where discussions focused on potential areas of
collaboration including digital skilling initiatives and connectivity for
public institutions.
Among officials present at
the workshop were Michael Odhiambo, Richard Koech and Lynette Ringeera.
