By:
Robert Kwaku Annor
The
Centre for Information and Government Communication (CICG) and the National
Agency for the Security of Information Systems (ANSSI) have strengthened the
capacities of communicators from ministries, state institutions, and agencies
on the security and certification of official social media accounts.
The
training session took place in Abidjan-Plateau, as part of the resumption of
the Business Clubs of the Network of Government Communication Services
(RSGCOM), an initiative coordinated by the CICG for the 2026 programme year.
Led
by ANSSI, the capacity-building session focused on the theme “Public
communication in the age of social networks: securing and certifying official
accounts.” It brought together communication directors, unit heads,
communication officers, and community managers responsible for managing
institutional digital platforms.
The
initiative aims to establish a structured task force to support the
certification and standardisation of official digital communication channels
across government entities, ensuring greater security and credibility in public
communication.
Speaking
at the opening of the session, Technical Advisor representing the Director
General of the CICG, Fabrice Aka M’VOUTI, noted that public communication has
become increasingly multi-channel, extending beyond physical offices to digital
platforms such as Facebook, X (formerly Twitter), and LinkedIn.
He
stressed the need for government institutions to align their digital
communication practices with established security and certification standards
to enhance citizen engagement and trust.
“The
key to success is communication. But poorly controlled communication can become
the key to decline,” warned Commissioner Zégbéhi Ismaël, Head of the Training
Department at ANSSI, underscoring the risks associated with weakly secured
institutional communication channels.
The
CICG and ANSSI reaffirmed their commitment to strengthening digital governance
frameworks and ensuring that government communication systems are secure,
reliable, and effectively aligned with modern digital realities.
